The small print
Imprint, terms & privacy
Last updated: 27 October 2026.
Imprint
Information according to § 5 DDG (German Digital Services Act):
[Your full name or company name]
[Street and number]
[Postcode] Munich
Germany
Email: hello@thecitydetective.com
[VAT ID under § 27a UStG, if you have one. If you use the small-business rule (§ 19 UStG), say so here instead.]
Responsible for content under § 18 (2) MStV: [Your name, address as above]
EU online dispute resolution: ec.europa.eu/consumers/odr. We are not obliged or willing to take part in dispute resolution proceedings before a consumer arbitration board.
Terms of sale
1. What you're buying
A ticket gives one group access to one self-guided detective game (a "case") in a web browser, through a personal access code. The game is played on public streets, at a time of your choosing. It isn't a guided tour, and no time slot is booked.
2. Price and payment
Prices are shown on each case page and include any VAT that applies. Payment is handled by Stripe. The contract is made when your payment is confirmed. Your access code is then shown on screen straight away.
3. Your access code
The code doesn't expire. Use it for your own group. Please don't publish it or resell it. We may block codes that are shared publicly.
4. Right of withdrawal
As a consumer in the EU you normally have a 14-day right to withdraw from a contract. For digital content that isn't on a physical medium, this right ends once we start providing the content, provided that you (a) expressly agreed that we begin before the withdrawal period ends, and (b) confirmed that you know you lose your right of withdrawal by doing so (§ 356 (5) BGB). We ask you for both with the checkbox before you pay. If you didn't tick it, you can withdraw within 14 days by emailing us. If something genuinely went wrong with your game, write to us anyway: we're reasonable.
5. Playing safely
You take part at your own risk and you're responsible for your group, especially children. Watch out for traffic, trams and bikes, respect opening hours and house rules (especially in churches), and never trespass for a clue. Every answer can be found from public places. Streets and buildings change. If something a puzzle needs has disappeared, skip that puzzle: you'll still get its clues. We're liable without limit for intent, gross negligence and injury to life, body or health. Otherwise we're only liable for breaches of essential contractual duties, limited to the foreseeable damage.
6. Law
German law applies, except where the consumer protection law of the country you live in gives you stronger rights.
Privacy policy
We collect as little as possible. The controller is the person named in the imprint above.
On this website
We use no cookies for tracking, no analytics and no advertising. Fonts and the map library are served from our own server, not from Google or other third parties. Our host, Vercel Inc., processes technical data such as your IP address in server logs to deliver the site and keep it secure (Art. 6 (1) (f) GDPR). See Vercel's privacy policy.
In the game
Your progress, score and access code are saved only in your own browser (local storage), so you can pause and carry on. If you allow location access, your position is used on your phone to show you on the map and unlock stops. It is never sent to us. You can clear all of this at any time by clearing the site's data in your browser.
When you buy
Payments are processed by Stripe Payments Europe Ltd., Dublin, Ireland. Stripe receives your payment details and email address to process the payment and send your receipt (Art. 6 (1) (b) GDPR), and we can see your order in our Stripe account. We keep order records for as long as tax law requires (usually 10 years). See Stripe's privacy policy.
Map data
Our maps are drawn from OpenStreetMap data (© OpenStreetMap contributors, ODbL) and served from our own server.
Your rights
You have the right to access, correct, delete, restrict and port your data, and to object to processing. Email us to use them. You can also complain to a data protection authority, e.g. the Bavarian State Office for Data Protection Supervision (BayLDA).